PRODUCT CAPABILITIES

A complete view of commerce operations.

Purpose-built modules for organizations that manage multiple stores, people and workflows.

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Commerce Overview

Daily indicators, cross-store performance, activity and operational priorities.

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Multi-Tenant Stores

Company-scoped store profiles and access controls designed for multiple merchant entities.

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Sales & Orders

Centralized order lists with search, status, channel, store and date filters.

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Shipping & Fulfillment

Packing, carrier handover, shipment reconciliation and exceptions.

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Finance

GMV, merchant fees, refunds and settlement visibility by store.

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Products

Central product catalog, SKU mapping, stock and sales indicators.

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Omnichannel Chat

Multi-marketplace customer support, shared inbox, conversation ownership and reply workflows.

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Campaigns & Promotions

Track marketplace campaigns and promotion offers through one workspace.

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Analytics

Store comparison, transaction trends and management reporting.

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Administration

Role-based permissions, company settings, couriers and integration configuration.

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Integration Readiness

Architecture for authorization, callbacks, synchronization and audit records.

These describe the platform's product scope and reviewer UI. Some features remain prototypes and are not represented as production-ready integrations.
Important demonstration notice: KelolaToko is developed and managed by CV Digital Internet. Metrics, stores, transactions, chat records, advertisements and API JSON in the reviewer demonstration are synthetic. Existing marketplace integration through Desty operates in a separate system; direct Shopee API authorization is pending. No actual customer records are shown.